Terms & Conditions
Cancellations and Returns
Orders CAN NOT be canceled or edited after they are placed. Please refer to our return policy to initiate a return
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
For all returns, please include your name, email, order number(s) and the > items that you are returning. If this information is not included, there is > a chance we won’t be able to identify the order to refund.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
For all returns, please include your name, email, order number(s) and the items that you are returning. If this information is not included, there is a chance we won’t be able to identify the order to refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@paloverdetactical.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@paloverdetactical.com and send your item to: 1990 McCulloch Blvd. #D1132, Lake Havasu City, AZ 86403, United States
Shipping
To return your product, you should mail your product to: 1990 McCulloch Blvd. #D1132, Lake Havasu City, AZ, 86403, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Disclosure: If no insurance is purchased, the customer assumes all liability for lost, stolen, or damaged products
20% restocking fee for all returns.
We reserve the right to combine multiple orders for shipping. No shipping and handling refund will be given for combined orders.
Orders are not able to be cancelled after being placed.
Terms & Conditions
Conditions of Use
Use of the Palo Verde Tactical website constitutes agreement to our terms of use. We encourage you to review the following information carefully.
TRADEMARKS
Palo Verde Tactical and other marks indicated on our site are trademarks owned exclusively by Palo Verde Tactical Inc. The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not Palo Verde Tactical’s, in any manner that seeks to disparages or discredit Palo Verde Tactical or in any manner that may cause confusion among our customers.
COPYRIGHT
All content on this website is the exclusive property of Palo Verde Tactical Inc. Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.
PROTECTING YOUR ACCOUNT
Some portions of this website permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.
LICENSE AND SITE ACCESS
Palo Verde Tactical grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching), modify any material, or any portion thereof, without the express written consent of Palo Verde Tactical Inc. This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of Palo Verde Tactical Inc. You are prohibited from using meta tags or any other hidden text utilizing Palo Verde Tactical’s name or trademarks without the express written consent of Palo Verde Tactical Inc. Any unauthorized use of this websites voids the limited license granted by Palo Verde Tactical Inc.
CONTENT SUBMITTED BY SITE USERS
If you do post content to this site or otherwise submit material (including, but not limited to, photographs and testimonials), you grant Palo Verde Tactical Inc. and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Palo Verde Tactical Inc. or its affiliates for all claims resulting from content you supply. Palo Verde Tactical Inc. reserves the right to remove any content at our sole discretion.
LIMITATION OF LIABILITY
This site is provided by Palo Verde Tactical Inc. on an “as is” and “as available” basis. Palo Verde Tactical Inc. makes no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of www.paloverdetactical.com is at your own risk.
Palo Verde Tactical Inc. cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses.Palo Verde Tactical Inc. will not be responsible for any damages of any kind resulting from use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
REDEMPTION OF FREE PRODUCT AND COUPON OFFERS
From time to time, Palo Verde Tactical offers its clients special offers and discount codes to be used in conjunction with this website. These offers are frequently disseminated via this website and through email to those who have registered for our email database. They are sometimes posted on our home page (www.paloverdetactical.com) or announced via other means of communication in conjunction with the promotion of the Palo Verde Tactical product collection, including radio and TV broadcasts, internet forums and various online websites.
We encourage our clients to redeem these special offers, but we respectfully ask that you not exploit them. Palo Verde Tactical, at our sole discretion, will determine if all purchasing criteria has been met to qualify for stated discount or free product. If you successfully circumvent the software safeguards of this website in order to receive several free products with your order, then we will (at our sole discretion) remove any extraneous free product from your order or cancel the order in its entirety. You will be informed of any order changes via the phone number or email address listed with your order. Please, play fair…
CHARGEBACK
A $60 chargeback fee will be assessed to any chargeback.
APPLICABLE LAW
By visiting www.paloverdetactial.com, you agree that the laws of the state of Arizona, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Palo Verde Tactical Inc..
CHANGES IN POLICY
Palo Verde Tactical Inc. reserves the right to modify, alter, delete and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a previous version of these conditions.
Legal
By purchasing body armor from Palo Verde Tactical Inc., you agree to be bound by these terms and conditions (“Terms & Conditions”); furthermore, you represent, warrant, and confirm the following:
- You are at least 18 years of age and the age of majority in your state, province, or territory of residence at the time of purchase;
- You are not a felon;
- You are not legally barred from purchasing, possessing, or using the item(s) purchased;
- You are legally allowed to possess and use the item(s) in your state;
- Your purchase does not violate any local, state, or federal laws;
- You are not purchasing the item(s) for criminal or amoral purposes;
- You will only use the item(s) purchased for lawful purposes;
- You are purchasing the item(s) on your own behalf and not on behalf someone else in order to avoid complying with these Terms and Conditions;
- You assume all risk of use (or misuse) of the item(s) purchased;
- You understand that body armor is not bullet proof—IT IS ONLY BULLET RESISTANT, and if a bullet strikes you there is always a risk you will be injured or killed; and that plate carriers sold by Palo Verde Tactical Inc. are made from NON-ballistic material.
- You are smart enough to know better than to test body armor by wearing it and being shot with a firearm--any video submitted to us showing such behavior will not be promoted in any way, and, if posted publicly (e.g., YouTube), could be used against you in criminal prosecution; and
- You agree, for yourself and your heirs, assigns, and agents, to fully and completely release, never bring any action in any court of law against, and to indemnify, defend, and hold harmless Palo Verde Tactical Inc. and any affiliated dealers for any and all liability stemming from your purchase, possession, or use of the item(s).
Illegally purchasing, possessing, or using body armor or other items sold by Palo Verde Tactical Inc. and affiliates may result in severe legal consequences for you, up to and including incarceration. Palo Verde Tactical Inc. will fully cooperate with all criminal investigations. Non-law enforcement residents of Connecticut are prohibited from purchasing body armor.
Palo Verde Tactical Inc. assumes NO LIABILITY for your use or misuse of any item(s) sold or donated, including without limitation any incidental or consequential liability. ALL WARRANTIES, INCLUDING THE WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY, ARE HEREBY EXCLUDED. NO ORAL AGREEMENT OR WARRANTY OF ANY KIND SHALL BE BINDING UNLESS IN WRITING AND SIGNED BY PALO VERDE TACTICAL INC. . Statements, images, or descriptions are informational only, and not made or given as a warranty in any way. Palo Verde Tactical Inc. specifically disavows any other representation, warranty, or liability related to the condition or use of the items sold. Palo Verde Tactical Inc. does not cover any consequential damages, and its liability is limited to repairing or replacing defective items. Every item is sold "AS IS" and "WITH ALL FAULTS". The entire risk as to the quality and performance of the product is with the buyer.